Firecracker | FAQs
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FAQs

General Questions

Is our food halal?

Our chicken dishes are all halal.

WHEN IS YOUR LAST KITCHEN ORDER?

Last lunch orders are at 2.30pm, and last dinner orders are at 10.30pm.

When do you close?

We close at 3pm during lunch hours and 11pm during dinner hours. Karaoke lasts until 1am on a Friday and Saturday night at our Westminster location.

Takeaway/Delivery

Do you have a minimum spend for delivery?

Yes, there is a minimum spend of £15.00.

Do you have a delivery charge?

Yes, we have an additional delivery charge of £2.00.

Do you not do the meal deals in the evening?

No, our meal deals are only available during lunch time on Monday-Fridays, between 12pm – 2.30pm.

Do you accept card payments for delivery?

If you order on our App or website we are able to accept card payments. If you make an order over the phone, we can only accept cash on delivery.

Dining In

What’s the maximum amount of people you can accommodate on a table?

Maximum of 8 people on one table but if you require seats for more, you may be split onto another table that would be near each other.

Is your restaurant accessible for wheelchair users?

Unfortunately not, as our entrance has a full flight of stairs used to come down.

Do you have a baby changing area?

No, we do not have any facilities available for you to change your baby.

Private Dining Rooms

How do I book?

You can book by emailing us at info@firecracker.uk.com; we cannot take any bookings over the phone.

How long does it take for a response?

You will get a response within 24 hours.

Do you have karaoke available in the private dining rooms?

Yes, our private dining rooms have karaoke facilities available.

Do you have specific time slots or offer hourly rates?

Once a room is booked for the evening, it is all yours from 5.30pm until closing.

Are we only allowed to order the Set Menus or Party Menus?

For large group bookings, you can only order the Set Menus or Party Menus and they must be pre-ordered 3 days prior to your booking.

If I want to know the availability for a date, how do I go about it?

We require you to fill in our online booking form and our booking team will get back to you.

Do I need to put down a deposit?

Yes, a deposit is required for all room bookings or large table bookings.

Is my deposit refundable?

Your deposit becomes refundable once you have reached your minimum spend for our private room bookings. This can be refunded onto your final bill at the end of your evening or refunded back to the card you used to make the deposit.

Is there a minimum spend?

Yes, you can spend on food and drinks up to the minimum spend. Please see our rates here.

What happens if I do not meet the minimum spend?

Your deposit will be used to meet the shortfall, or you will need to pay the higher amount.

What is the maximum capacity for your rooms?

Each room differs at 12, 25, 50, 60 people. (Please note that babies or children count as one person)

If we only have 13 people, can we still squeeze into the regular room for 12 people?

For health and safety reasons, we cannot exceed the maximum capacity of the room limit.

Is there an age limit to use the private dining rooms with karaoke?

There is no age limit, but we will ask for ID to anyone that looks under the age of 18 upon buying alcohol.

Do I still need to bring my ID even though I look old enough?

Yes, we are required by law to ask for ID.

Can we bring our own alcohol/drinks?

Yes, however we are a fully licensed bar so a corkage fee applies.

CAN WE BRING OUR OWN DECORATIONS?

Yes, with the exception of small decorative pieces such as confetti or party poppers.

Can we plug in our own music/plug in laptop?

Unfortunately not, as we do not have the facilities to do so.

What songs do you have?

We can’t provide a specific list as our song database if so large, however our karaoke system has over 150,000 songs with different languages and is updated every month.

Do you have a drink up session?

We close at 1am for karaoke (on Fridays and Saturdays), so last drinks order will be at 12.30am. Due to the law and our license, we cannot extend any further.